New FY Exclusive

Free AI-Readiness Audit — start the new financial year right. Book by 31 July

Claim yours →
Our Methodology · Six Phases · One Framework Assess → Keep Watch

The ATTACK Method.

Assess Track Transition Adapt Cut Keep Watch

Most automation projects fail the same way: something gets built, nobody measures it, and six months later everyone's quietly back to the spreadsheet. ATTACK exists so that never happens.

It's the framework every WFAN engagement runs on — six named phases that take a process from "someone does this by hand every week" to "it runs itself, and here's the proof." Nothing is switched off until the numbers say it's safe, and nothing is left unwatched after it ships.

6
Named phases, each signed off
2×
Old & new run in parallel before cutover
0
Automations left unwatched after launch
The Framework

Six phases.
No skipped steps.

01 — Phases
A
Phase 01

Assess

Before anything gets built, we audit the current task stack: what your team actually does day to day, how often it happens, and what it costs the business when it goes wrong. Not every task deserves automating — this phase finds the ones that do.

  • Full task inventory across roles
  • Frequency & failure-impact mapping
  • Quick-win shortlist
T
Phase 02

Track

Every shortlisted task gets timed and costed. "This takes a while" becomes "this costs the business a known amount every week" — a hard baseline that justifies the build now and proves the payoff later.

  • Time-on-task measurement
  • True weekly cost per process
  • ROI baseline agreed up front
T
Phase 03

Transition

The work moves to AI and automation — with human oversight, not blind faith. Old and new processes run side by side while edge cases surface, so confidence is earned before anything gets switched off.

  • Built in your existing tools
  • Old & new run in parallel
  • Human checkpoints throughout
A
Phase 04

Adapt

No workflow survives first contact with reality unchanged. Adapt is a defined phase — tuning prompts, adjusting triggers and hardening failure modes against actual performance. It's the difference between "we built it" and "it works."

  • Prompt & trigger tuning
  • Failure-mode handling
  • Refinement on real outputs
C
Phase 05

Cut

The manual process is formally retired. The automation threshold is met and signed off, plain-English documentation is handed over, and your team is trained on the new way of working. A clean end, not a slow fade.

  • Manual process formally retired
  • Automation threshold signed off
  • Docs & training handed over
K
Phase 06

Keep Watch

Automations drift. APIs change. Business needs shift. Keep Watch is the standing guard — monitoring, health checks and regular reviews that keep everything running long after launch. Set-and-forget is how automations die.

  • Monitoring & alerting
  • Drift and API-change checks
  • Ongoing health reviews
Why It Works

The phases most
projects skip.

02 — The difference
Adapt

Where "built" becomes "working"

Most providers ship the automation and leave. The first month of real-world use is where workflows actually earn their keep — so we scope the tuning phase in from day one instead of billing you for surprises.

Keep Watch

Where working stays working

An automation nobody monitors is a slow-motion outage. Keep Watch is why our clients' workflows are still running a year on — and it's exactly what the Enablement + Care retainer covers.

Client · HDF Group

Our team can now access business-critical information instantly, instead of spending hours collectively pulling it from multiple sources.

Matthew B.
General Manager · HDF Group
The ATTACK Method · Melbourne & remote

Ready to ATTACK
the busywork?

Phase one starts with a free consultation — and right now, the full AI-Readiness Audit is free until the end of July.